When parents fight each other, it is often the children who suffer. When parents litigate against each other, however, the laws and legal system have explicit mechanisms and considerations aimed specifically at protecting the children caught in the middle.
Here, those mechanisms and considerations were ignored and a father was summarily ordered to give up custody of the two children who had been living in his care for over five years. Under the facts and circumstances of this case, we find that this summary resolution, without an evidentiary hearing where witnesses would be sworn and testimony heard, and without the consent of the parties and their counsel, was an abuse of the trial court’s discretion, and we therefore remand for the proper proceedings.
Facts and Procedural History
Jason Wilson and Kelly Myers divorced in 2006 and physical custody of their two children, A.W. and B.W., was awarded to Wilson. In February 2011, Myers filed a *339motion to modify actual physical custody with respect to A.W., requesting that A.W. be allowed to reside with her. She later amended her motion to seek physical custody of both children. The matter was referred to the Domestic Relations Counseling Bureau. The DRCB recommended that the parties and children participate in family counseling.
Myers subsequently filed a series of motions with the trial court, alleging that Wilson was attempting to sabotage the counseling process. In response, the trial court requested permission to communicate with the counselor directly; both Wilson and Myers agreed to this. The director of the counseling service then wrote a letter to the court, expressing outrage after discovering that Wilson had been secretly recording the counseling sessions. The trial court ordered Wilson to turn over the tapes, which he did, and set Myers’s motion to modify custody for a hearing on March 19, 2012.
Present at the hearing were Wilson, Myers, their attorneys, and the family counselors. At the beginning of the hearing, the trial judge announced her intent to rule on Myers’s motion to modify custody. Wilson requested an evidentiary hearing on custody, and also an additional in-camera interview of the children.1
The hearing then shifted to the topic of Wilson’s recording of counseling sessions. The parties and counselors debated which parents were present at which sessions, and why Wilson had problems paying for his sessions. Wilson argued that his problems with counseling were not a sufficient basis to modify custody, and reiterated his request for another in-camera interview.
Instead, the trial court abruptly concluded the hearing, saying “I feel like we’ve wasted a year. And it shouldn’t go on any longer. I don’t want to have another in-camera. And I don’t understand why we would need an evidentiary hearing. Because I want to grant the Amended Motion to Modify Custody to give both the children to Ms. Myers.” (Tr. at 105.) The court then requested Myers prepare and file an order consistent with that decision. No witnesses were sworn during the hearing or evidence received.
Myers filed her proposed order the next day. That same day, Wilson notified the trial court that he did not believe the order was sufficient, but the order was entered as filed. Myers was awarded custody of both A.W. and B.W., effective the next weekend, with Wilson receiving parenting time as had previously been awarded to Myers.
Wilson appealed, arguing that the trial court abused its discretion in modifying the prior custody order without an eviden-tiary hearing and without issuing findings regarding the best interest of the children. (Appellant’s Br. at 1.) He also sought appellate attorney fees and expenses. (Appellant’s Br. at 1.)
The Court of Appeals affirmed in an unpublished memorandum decision. Wilson v. Myers, 979 N.E.2d 1072 (Ind.Ct.App.2012) (table). We granted transfer, thereby vacating the Court of Appeals opinion, see Ind. Appellate Rule 58(A), and now remand.
The Trial Court Abused Its Discretion in Modifying the Custody Order
The Indiana Code prohibits a court from modifying a child custody order unless “(1) the modification is in the best interests of the child; and (2) there is a substantial change in one (1) or more of the factors that the court may consider *340under section 8 and, if applicable, section 8.5 of this chapter.” Ind.Code § 31-17-2-21(a) (2008). “In making its determination, the court shall consider the factors listed under section 8 of this chapter.” Ind.Code § 31-17-2-21(b). Those factors include: the child’s age and sex; the wishes of the parent(s); the child’s wishes; the relationship the child has with his or her parent(s), sibling(s), and others; the child’s adjustment to home, school, and community; the mental and physical health of all involved; any evidence of domestic or family violence; and any evidence that the child has been cared for by a de facto custodian. Ind.Code § 31-17-2 — 8(1)—(8) (2008). There is no presumption favoring either parent, Ind.Code § 31-17-2-8, and the party seeking the modification bears the burden of demonstrating that the existing arrangement is no longer in the best interests of the child and there has been a substantial change in one or more of the enumerated statutory factors, Kirk v. Kirk, 770 N.E.2d 304, 307 (Ind.2002).
“We review custody modifications for abuse of discretion with a ‘preference for granting latitude and deference to our trial judges in family law matters.’ ” K.I. ex rel. J.I. v. J.H., 903 N.E.2d 453, 457 (Ind.2009) (quoting Kirk, 770 N.E.2d at 307).2 And for a combination of reasons, we find such an abuse of discretion present in the way this modification was carried out and ordered.
The trial court’s order modifying a six-year-old custody agreement read as follows: Come now the parties in person and by counsel and hearing is had on Wife’s Motions to Modify Custody. The Court elicits information regarding counseling at Lincoln Therapeutic Partnership from Karen Davis, the parties’ counselor, and from Jeanine Curtis, Executive Director, and the Court elicits testimony from the RespondenWHusband, Jason Wilson.
The Court, being duly advised in the premises, grants the Wife’s Motions to Modify Custody and awards custody of the two minor children, namely: [B.W.] and [A.W.], to the Petitioner-Wife, Kelly Myers. Such custody modification exchange shall be effective Saturday, March 24, 2012. The Respondent-Husband, Jason Wilson, shall enjoy the same parenting time previously exercised by the Petitioner-Wife and as indicated by the Indiana Parenting Time Guidelines to include alternate weekend visitation and one weeknight each week.
The parties are ordered to exchange income information and to tender a proposed child support worksheet to the Court.
The Petitioner-Wife, Kelly Myers, agrees to maintain the children at their present schools until the end of the current semester; albeit, that will require the children to travel from the home of the Petitioner-Wife in Niles, Michigan to their respective schools in Mishawa-ka, Indiana until the end of the term. At the end of the Mishawaka school semester, the children can be enrolled at schools in the Niles, Michigan community where their Mother, the Petitioner-Wife, resides.
*341(Appellant’s App. at 17-18.)3 No mention is made of whether this modification is in the best interests of B.W. and A.W., nor is there any mention of a substantial change in any of the factors enumerated in Indiana Code § 31-17-2-8. And whether such explicit findings are required or not— and without reducing the importance of the statutory considerations to just talis-manic magic words in a trial court order— considering the proceedings leading up to the order, we cannot even infer support for such findings.
None of the witnesses at the March 19 hearing were sworn or cross-examined; none of the documents introduced — if there were any — were admitted through any foundation or examination of reliability. No courtroom formalities (and few civilities) seem to have been observed at all. Parties, attorneys, counselors, and the judge talked freely, interrupted, and questioned each other without any semblance of order or procedure.4 The trial court made reference to looking at “the whole picture” in making its decision, (Tr. at 105), but provided no insight into what was contained in that picture before simply announcing that it planned to grant Myers’s motion to modify custody. We know that the trial court contacted the family counselors directly, but none of what was learned during those conversations is reflected in the record. And nothing in the transcript of the hearing relates to any of the factors enumerated in Section 31-17-2-8, so we cannot safely assume that they were considered.
Myers argues that Wilson effectively waived any right to protest this process by signing the release authorizing the court to directly contact the counselors, not insisting that the witnesses be sworn, and not filing a motion requesting specific findings of fact and law. (Appellee’s Br. at 8-10.) But we must be mindful that even if Wilson — and Myers — waived their right to confrontation and formal cross-examination of witnesses, and consented to an unorthodox and summary procedure, the interests of the two critical individuals in the case — A.W. and B.W. — were not separately represented at the hearing.5 So even if the transcript did not clearly reflect Wilson requesting an evidentiary hearing and a second in-camera interview — which he did — we would be loathe to use that “waiver” as a cure-all to remediate a process defective in protecting the two individuals most at-risk in this venture.
In short, what we are now faced with on appeal is an order directing one parent to hand over two children to another parent with no mention or hint that doing so is in accordance with the Indiana Code. And the only support for this order is the tran*342script of what seems to be little more than an unorganized shouting match labeled as an “evidentiary hearing.” To issue such an order was therefore an abuse of discretion.
Tempers clearly ran hot for all involved in this case, as can easily happen in family law cases with disputed custody concerns.6 And while summary proceedings — when properly agreed to — can be beneficial in deciding matters of custody and parenting time to minimize the negative impact on the children, such summary proceedings may be less appropriate where the parties are vigorously contesting every facet of the process and appear incapable of approaching these decisions in a civil or cooperative manner. In such cases, we encourage trial courts to utilize the formal procedures embodied in the Indiana Trial Rules to maintain a level of control and decorum that keeps the litigation process from turning into a mud-slinging argument and preserves the rights of all involved.
Conclusion
We remand this case for a proper evi-dentiary hearing and inquiry into in-camera interviews to address Myers’s motion for modification of custody. At the same time, however, we are aware that A.W. and B.W. have already been pulled from the school and community they were in when living with Wilson, and are now in school in Michigan and living with Myers. Without condoning this change, or expressing any indication that we believe Myers’s motion should (or should not) ultimately be granted, we order this status quo to continue in order to minimize further disruption to A.W. and B.W., until further order of the trial court.7
Therefore, while we vacate the trial court’s order, we cannot easily “reverse” what the order has already done. Simply put, the current living arrangement was not properly established, but at this point it is what it is and it is our obligation, in the best interests of the children, not to exacerbate the problem or to encourage the practice followed here.
DICKSON, C.J., RUCKER, MASSA, and RUSH, JJ., concur.